Shammam Consulting Services, Inc. is a hosted services provider. We deliver a number of hosted solutions such as monitoring, hosted storage services and hosted software applications which include Microsoft Dynamics GP, Microsoft Dynamics CRM, Microsoft Exchange, Microsoft SharePoint, and Microsoft Office. We also offer on demand software SAAS (Software as a Service) and SPLA services (Services Provider License Agreement). SAAS and SPLA are services that are deployed over the internet using a subscription basis to use software applications on demand. Customers pay on a monthly basis using a flexible cost structure with options to make monthly changes to fit your business needs.
Our team will provide you with a monthly set fee for the hosted services that you need to run your business cost effectively and efficiently. Our updated hardware and software is managed by our expert team in a state of the art 24×7 data center facility with off site back up and data storage for disaster recovery and data restoration with real time server monitoring.
Hosted Services will allow you to run a smooth operation with full productivity, minimized upfront costs, and accessibility at multiple locations using web- based application hosting.
Below is a list of services that are included in hosted services:
24×7 Security with Biometric access and logging to Co-Lo facility24×7 On-Site team at Co-Lo facility24×7 Server monitoring with limited after hours remediation (We can also provide 24×7 helpdesk)Firewalled Gateway Intrusion Prevention, Virus and Spyware protection (Also can provide content filtering services)Monitored & Redundant Network connectivity to our firewallsMonitored & Redundant Power to our racksOn-hand readily available equipment in case of production unit failuresWe replace equipment that is more than 3 years oldServer backups & restores (optional off-site to Dallas, TX)Redundant virus and spyware protection on all serversWe use HP ProLiant High Performance Series boxes in productionEach client is in their own Isolated virtualized networkOptionally provide secured VPN accessAccess to our HelpDesk and ticketing system – We take care of your IT needs – an extension to your own IT Staff.Setup/Disable employees on the hosted servers (Including user maintenance in most systems like GP & CRM)Install/Upgrade hosted applicationsOperating System service packs and patch installationOptionally, your internal IT Staff can use our ticketing system for your own internal IT uses, even automating requests betweenSpecial IT projectsContact us today for a consultation.
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